Shipping Policy
Thank you for shopping at Alston Mall.
Processing Time
Orders are typically verified, packed, and prepared for shipment within 1–3 business days.
Shipping Methods & Fees
Standard Shipping
- Shipping Fee: $5.95
- Estimated Transit Time: 15–20 Business Days
Free Shipping
- Available on orders totaling $60 or more
- Estimated Transit Time: 15–20 Business Days
Express Shipping
- Shipping Fee: $9.95
- Estimated Transit Time: 12–15 Business Days
Shipment Confirmation
Customers will receive an email notification containing tracking information once an order has been shipped.
Delivery Factors
Delivery estimates may be affected by:
- International customs procedures
- Seasonal shipping volumes
- Weather-related disruptions
- Carrier operational delays
Shipping Address Accuracy
Customers are responsible for providing complete and accurate delivery information. Alston Mall cannot guarantee replacement or reimbursement for packages affected by incorrect address submissions.
Customer Assistance
For shipping inquiries or delivery concerns, please contact:
Our support team will be happy to assist you.